Contact:

Office of Executive Education
1033 Massachusetts Avenue
Fourth Floor
Cambridge, MA 02138
execed@gsd.harvard.edu
Tel: 617-384-7214
Fax: 617-496-0297

Executive Education

Frequently Asked Questions

Summer Programs

What is the daily schedule, where are classes held, what is the attire, and do I need to bring anything?
See our Summer Program participant information page for details.

Program Registration

If a program is cancelled, am I reimbursed for my travel?
We do not reimburse participants for travel arrangements. However, ask your travel agent about purchasing travellers insurance when making your reservation. The airline may reimburse you through this coverage. We also suggest that participants avoid making non-refundable hotel reservations.

How do I receive my AIA/ASLA credits for programs taken?
When registering, include your AIA/ASLA membership number on your registration form. The Office of Executive Education automatically submits this information to the AIA/ASLA once your program is completed. It takes several weeks for the credits to be processed. You may check your status at any time on the AIA website.

I don't want to register on-line. Can I use a paper registration form?
Yes, for summer programs, you can use the printable form (pdf). All late fees will be waived for summer programs, effective June 19, 2009. For other programs, printable forms are available on the individual program information pages (Design Programs, Real Estate Programs, Customized Programs).

How do I get a receipt for my registration payment?
Log in to your profile and click on "Your receipt history" -- you can then print a receipt for each registration/payment transaction.

I didn't get a confirmation email. How do I know I am registered?
First, check your spam filters and spam box. All program correspondence is sent via email to the address on record. The confirmation email comes from execed@gsd.harvard.edu and contains the phrase "Executive Education Order Confirmation" and your name in the subject line. You can also log into your profile and click on "Your enrollment history" where you should see all the programs you have ever taken and/or are registered to take. Finally, call the Office of Executive Education at 617.384.7214 to confirm your registration.

On-line Registration

What do I do if my registration doesn't go completely through?
If you do not receive a successful registration message, and/or you receive a credit card error message, please print out the last page of your registration and fax it to us at 617.496.0297.  Do not attempt to re-register.

What do I do if the system says "shopping cart empty" when I proceed to check out?
Sometimes this problem occurs if you are using AOL. Please print all completed registration pages and fax to 617.496.0297. You will receive a confirmation email once your registration form is processed. Off-line registration can take up to one week to process, depending on the volume of incoming registrations.

Local Area

Are dorm rooms available for overnight stays?
Unfortunately, Executive Education does not offer dormitory housing to program participants. For a list of hotels and inns in a variety of price ranges please see our General Information page.

What is the closest airport?
Logan International Airport, Boston, MA.

How do I get from the airport to the Office of Executive Education? What are some of the local hotels?
See General Information for subway and driving directions, local accommodations, map, and parking.

Other

Call the Office of Executive Education at 617.384.7214.

 

 

 

 

Tel 617-384-7214
execed@gsd.harvard.edu

 

updated 04-Sep-2009